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Service Pricing

Service pricing is one of the most important things to set up. The AI uses your services and prices to give accurate quotes to leads.

Why It Matters​

Without service pricing, the AI gives generic responses like "we offer competitive pricing." With pricing added, the AI can say things like:

"Our AC Annual Maintenance is $199 and includes a full system inspection, filter replacement, and coil cleaning. Would you like to schedule one?"

Adding Services (Lead Inbox App)​

  1. Open the app and tap the Settings gear icon
  2. Go to the Service Pricing tab (money icon)
  3. At the bottom, enter:
    • Service Name (e.g., "Drain Cleaning")
    • Price (e.g., 150)
  4. Tap Add Service
  5. Repeat for all your services

Adding Services (Customer Dashboard)​

If you have Growth or Pro plan:

  1. Go to dashboard.leadhubai.io
  2. Click Pricing in the sidebar
  3. Click + Add Service
  4. Fill in the details:
    • Service Name (required)
    • Price (required)
    • Price Type: Flat Rate, Starting At, Per Hour, Per Unit, or Free Estimate
    • Category: Standard, Emergency, Maintenance, Diagnostic, or Installation
    • Description: What's included
    • Emergency Surcharge: Additional after-hours charge
    • Notes: Exclusions or conditions
  5. Click Save

The dashboard offers more options (price type, category, description) than the inbox app. Both sync to the same data.

Managing Services​

In the Inbox App​

  • View all services with masked prices
  • Remove a service by tapping the X button

In the Dashboard​

  • View full details with price type and category
  • Toggle services Active/Inactive (inactive services won't be quoted by AI)
  • Edit service details
  • Remove services

Uploading Rate Sheets (Dashboard Only)​

If you have a PDF rate sheet or service menu:

  1. Go to Pricing in the dashboard
  2. Scroll to Rate Sheets & Documents
  3. Click Upload Document
  4. Select your PDF file
  5. The AI will reference this document when responding to leads

Tips​

  • Add all your common services, even if pricing varies (use "Starting At" price type)
  • Include emergency services with surcharges — the AI will mention the surcharge for after-hours requests
  • Add descriptions so the AI can explain what's included
  • Review and update prices regularly