Lead Inbox Overview
The Lead Inbox at app.leadhubai.io is your real-time communication hub. Every lead from SMS, Facebook, Instagram, and WhatsApp arrives here — and the AI responds automatically in under 60 seconds.
Leads & Pipeline
Every lead that contacts your business through SMS, Facebook, Instagram, or WhatsApp appears in your Lead Inbox. The AI automatically qualifies and categorizes each lead.
AI Assistant
The LeadHub AI assistant automatically responds to every incoming lead in under 60 seconds. It uses your business information, service pricing, and industry context to have natural conversations that qualify leads and book appointments.
How AI Replies Work
A behind-the-scenes look at what your AI assistant does on every channel — SMS, Facebook Messenger, Instagram DM, and WhatsApp. This page explains the customer-facing behavior so you know what to expect, including how WhatsApp's 24-hour messaging rule affects your conversations.
Messaging & Conversations
The Lead Inbox brings every conversation with your leads into one unified thread — SMS, Facebook Messenger, Instagram DM, WhatsApp, and voice all live side-by-side, per lead.
Scheduling Jobs
When a lead is ready to book, you can schedule a job directly from the inbox app. The AI can even suggest times that work for your schedule.
Quick Post — Camera to Social
The 📸 Post tab in the Lead Inbox lets you snap a photo or record a video on your phone and publish it to your Facebook Page and Instagram in seconds. Perfect for "I just finished this job and it looks great" moments — straight from the field, no laptop required.
Service Pricing
Service pricing is one of the most important things to set up. The AI uses your services and prices to give accurate quotes to leads.
Team Management
Add team members so they can view and respond to leads. Each plan has a team member limit.
Settings & Configuration
Access settings by tapping the gear icon in the top-right of the Lead Inbox app. The settings panel has five sections.
Push Notifications
The LeadHub AI app sends push notifications only when a lead actually needs your attention — not every time the AI responds. This keeps the app quiet while the AI is working, and loud when it's your turn.
Contact Support (from the Inbox App)
Three ways to reach us from inside the Lead Inbox app on your phone or desktop: