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Frequently Asked Questions

General​

What is LeadHub AI?​

LeadHub AI is a lead management platform that helps businesses capture, organize, and convert leads with the help of intelligent automation.

Who is LeadHub AI for?​

LeadHub AI is designed for small to medium businesses, service providers, and sales teams who want to manage leads more efficiently and respond to customers faster.

Is there a free trial?​

Yes! LeadHub AI offers a free trial so you can explore the platform before committing. Visit leadhubai.com to get started.

Account & Billing​

How do I upgrade my plan?​

Go to Settings > Subscription and select the plan that fits your needs. You can upgrade at any time.

Can I cancel my subscription?​

Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of the current billing period.

How do I reset my password?​

Click Forgot Password on the login screen and enter your email. You'll receive a link to create a new password.

Features​

Can I use LeadHub AI on my phone?​

Yes! LeadHub AI works on any device with a web browser and is optimized for mobile use.

How does the AI assistant work?​

The AI assistant automatically responds to common customer inquiries using the business and service information you provide. It runs 24/7 and hands off complex conversations to your team.

Can I invite team members?​

Yes, you can invite team members from Settings > Team. Each member can be assigned specific roles and permissions.

Support​

How do I contact support?​

Email us at support@leadhubai.com and we'll get back to you as soon as possible.

Where can I report a bug?​

Please email support@leadhubai.com with a description of the issue and any screenshots if available.